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Models




HVR-Z7U repair

  • Free Estimates
  • 1 to 3 hour service
  • 6 month warranty

Is there a maintenance schedule for my HVR Z7U camcorder?

HVR-Z7U Maintenance is performed periodically in order to preserve all functions in good working condition, Video equipment with mounted mechanism use wear parts, wear and deterioration will cause miscelouse malfunctions. Dust, dirt and salt can also impair stable operation. It is important not to just perform repair at the time of breakedown, but also to perform suitable maintenance at regular intervals.

Maintenance scedule for HVRZ7U Camcorder

Operating Hours 500 1000 1500 300 3500 4000
Tape running surface cleaning        
Rotary drum cleanining & Degouseing            
Capstan bearing --   --   --  
Loading motor            
Abnormal Sopunds --   --   --
Breake_tension measurment --   --   --  
FWD/RVD torque measurment --   --   --  
   

What is operating hours vs guaranteed hours

Operating hours are based on the head rotation hours. Operating hours are recommendation. It may depend on the temperature, humidity, quality of the tape or dust condition. Operating hours are listed as to the reference of maintenance. They do not mean guarantee hours.

Adjustment?

Adjustment are performed by highly qualified engineers following adjustment are completed after most repairs are done.

  • Electrical Adjustmenst
  • Machanical Adjustments

Minor Service

Major Service

Minor Repair and Service on Sony HVR Z7U is usually performed at 250 hours up to 500 hours depending on the environment used, such as dusty, sandy, windy salty (such as Shooting in the beach environment) and etc. Major Repair and Service on Sony HVR Z7U is usually performed at 500 hours - 1000 hours. This includes inor service Inspection, Alignment, Cleaning of most major and minor assemblies and replacement as necessary of all common wear parts.
  • Overall Cleaning
  • Transport Cleaning
  • Transport Alignment
  • Drum Head Cleaning
  • Tape Path, Tension,Switching position adjustment
  • Front Lens Cleaning
  • EVF Cleaning (View Finder
  • Drum Head Assembly
  • Tape Deck assembly
  • Drum Bass Assembly
  • Coaster (T) Block Assembly
  • Pinch Roller Arm Assembly

Self Diagnosis Error Codes

Screen View

Before you send or bring the  camera to us for a repair: Your camcorder has a self-diagnosis display function. This condition displays your camcorders condition as a five digit code (combination of letters, numbers and figures) on the LCD screen display windows or on the view finder. If the five digit code is displayed. Check the error code chart, the last two digits indicated by â–¡â–¡ will differ depending on the state of your camcorder
Self-Diagnosis Code Table
  Symptom/State Corrections
C:04:00 None-standard battery used Use info LITHIUM battery
C:21:00 Condensations Remove the cassette and inset is back after an hour
C:22:00 Video Head is dirty Clean with the optional cleaning cassette
C:31:10 LOAD direction. Loading does not complete within specified time Load the tape again, and perform operations from the beginning
C:31:11 UNLOAD direction. Loading does not complete within specified time Load the tape again, and perform operations from the beginning
C:31:20 T reel side tape slacking when unloading Load the tape again, and perform operations from the beginning
C:31:21 Winding S reel fault when counting the rest of tape Load the tape again, and perform operations from the beginning
C:31:22 T reel fault Load the tape again, and perform operations from the beginning
C:31:23 T reel fault Load the tape again, and perform operations from the beginning
C:31:24 T reel fault Load the tape again, and perform operations from the beginning
C:31:30 FG fault when starting capstan Load the tape again, and perform operations from the beginning
C:31:40 FG fault when starting drum Load the tape again, and perform operations from the beginning
C:31:42 FG fault during normal drum operations Load the tape again, and perform operations from the beginning
C:31:72 Retry fault when catching one’s finger in cassette compartment. Load the tape again, and perform operations from the beginning
C:31:97 Vector fault (Judgement with the set
state that is impossible actually for fault of sensors.)
Load the tape again, and perform operations from the beginning
C:31:98 Vector fault (Judgement with the set
state that is impossible actually for fault of sensors.)
Load the tape again, and perform operations from the beginning
C:31:99 Vector fault (Judgement with the set
state that is impossible actually for fault of sensors.)
Load the tape again, and perform operations from the beginning
C:32:10 LOAD direction loading motor time-out Remove the battery or power cable, connect, and perform operations from the beginning
C:32:11 UNLOAD direction loading motor time-out Remove the battery or power cable, connect, and perform operations from the beginning
C:32:20 T reel side tape slacking when unloading Remove the battery or power cable, connect, and perform operations from the beginning
C:32:21 Winding S reel fault when counting the rest of tape Remove the battery or power cable, connect, and perform operations from the beginning
C:32:22 T reel fault Remove the battery or power cable, connect, and perform operations from the beginning
C:32:23 S reel fault Remove the battery or power cable, connect, and perform operations from the beginning
C:32:24 T reel fault Remove the battery or power cable, connect, and perform operations from the beginning
C:32:30 FG fault when starting capstan Remove the battery or power cable, connect, and perform operations from the beginning
C:32:40 FG fault when starting drum Remove the battery or power cable, connect, and perform operations from the beginning
C:32:42 FG fault during normal drum operations Remove the battery or power cable, connect, and perform operations from the beginning
C:32:60 Difficult to adjust focus (Cannot initialize focus.)  Remove the battery or power cable, connect, and perform operations from the beginning. If it does not recover, inspect the focus MR sensor of lens drive block (Pin q;, qs of CN5002 on the VC-543 board). If not faulty, inspect the focus motor drive circuit (IC6001 on the VC-543 board).
C:32:6F Bayonet mount fault Remove the lens block, battery or power cable, connect, and perform oprations from the beginning. If it does not recover, inspect the cathode of D1001 to D1005 on the LG-005 board (ten places).
C:32:72 Retry fault when catching one’s finger in cassette compartment. Remove the battery or power cable, connect, and perform operations from the beginning
C:32:97 Vector fault (Judgement with the set state that is impossible actually for fault of sensors.) Remove the battery or power cable, connect, and perform operations from the beginning
C:32:98 Vector fault (Judgement with the set state that is impossible actually for fault of sensors.) Remove the battery or power cable, connect, and perform operations from the beginning
C:32:99 Vector fault (Judgement with the set state that is impossible actually for fault of sensors.) Remove the battery or power cable, connect, and perform operations from the beginning
E:20:00 Data on A page or D page are rewriten. Contact service engineer at 1-800-255-5045
E:61:10 Zoom operations fault (cannot initialize zoom lens) Contact service engineer at 1-800-255-5045
E:61:11  Focus lens initializing failure and zoom lens initializing failure occur simultaneously. Contact service engineer at 1-800-255-5045
E:61:30 Reset position detect error when stepper iris is initialized. Contact service engineer at 1-800-255-5045
E:62:00 Steady shot function does not work well. (with pitch angular velocity sensor output stopped.) Contact service engineer at 1-800-255-5045
E:62:01 Steady shot function does not work well. (with yaw angular velocity sensor output stopped.) Contact service engineer at 1-800-255-5045
E:62:02 Abnormality of IC for steadyshot. Contact service engineer at 1-800-255-5045
E:62:03 IC for steadyshot and micro controller communication abnormality among. Contact service engineer at 1-800-255-5045
E:62:10 Shift lens initializing failure Contact service engineer at 1-800-255-5045
E:62:11 Shift lens overheating (Pitch) Contact service engineer at 1-800-255-5045
E:62:12 Shift lens overheating (Yaw) Contact service engineer at 1-800-255-5045
E:62:20 Abnormality of lens thermister Contact service engineer at 1-800-255-5045